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We offer FREE personal tax preparation for low-income, English-limited individuals and families.  During tax season (February - April 15), we offer appointments and walk-in services.  Between April 16 to October, we offer tax preparation by appointment. Here's how you know if you qualify:

VITA team


  • US Citizens or Green Card Holders who are legal residents of California or Employment Authorization Card Holders

  • Income limit is under $57,000

  • Simple tax returns include income sources such as:

    • Wages

    • Interest (up to $1,200 interest income)

    • Investment income (up to $1,200 investment income)

    • Retirement

    • Social Security

    • Unemployment

    • Rental income

    • Gambling Winnings

    • Tips / Cash Income (With Proof)

    • Out of California state returns (Except New York state)

If you qualify for our services, create an appointment with us for the best experience! Our volunteers are trained to service clients with scheduled appointments first before taking care of our walk-in clients. 

Don't forget to bring the following:

  • Government-issued Photo ID (Driver’s License/State ID/Passport) for taxpayer and spouse (if applicable)

  • ORIGINAL (NOT photocopied or written down number) Social Security Card or ITIN letter for anyone listed on tax return, including dependents

    • Only exception if taxpayer is a previous client and brings in a paper copy of tax return showing we did their return previously

  • If you've been a victim of identity theft, IRS will issue an Identity Protection Pin (IP PIN)​.  We cannot process your tax return without this PIN.

  • Any tax documents received in the mail, including but not limited to:

    • W-2 (Salary / Wages)

    • 1099-SSA (Social Security Retirement)

    • 1099-G (Unemployment Insurance)

    • 1099-INT (Interest Income)

    • 1099-DIV (Dividends)

    • 1098-T (Tuition & Scholarships)

    • 1098-E (School expenses)

    • Letter 6419 for Advance CTC

    • Letter 6475 for EIP 3 or 1444-C

  • Proof of Insurance

    • 1095-A / CA 3895 [Covered California]​

    • 1095-B [MediCal / MediCare]

    • 1095-C [Employer Insurance]

  • Bank Routing and Account numbers if direct deposit is wanted

If you're qualified to receive free tax preparation services and have everything ready, here's what you can expect during your appointment with us:

Sign In + Questionnaire

Wait for your number to be called!

Interview + Collecting Docs

10-20 mins

Tax Preparation Starts

45-60 mins. No need to sit around waiting, go explore all that Chinatown has to offer! We'll be here when you get back!

Reviewing Process

10-15 mins

Sign Your Tax Return Docs + Obtain a Copy

5 mins

Final Review Process

We will file your tax return electronically to IRS & California Franchise Tax Board .
10-15 mins

Congratulations! You completed E-filing; now what?

It takes about 24-48 hours for IRS and California Franchise Tax Board to review your tax return. During the processing period, there is no need to call us to check on your return status.


In most cases, it takes about 21 calendar days or less for IRS to issue refund. We WILL NOT call you if your return is being approved. To check your refund status, please visit


One of our VITA Team members will reach out to you via e-mail and calls for additional information. We will provide further instructions to you and assist you with the process. It is imperative that taxpayer(s) respond in a timely matter. It is expected that taxpayer(s) respond to any communication efforts by the CSC VITA staff within two business days of receipt of a call or email.

Want to learn more about tax benefits while making a difference in our communities? Consider volunteering to help with tax services!

Program Sponsors

LA Care
Cathay Bank
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