SOCIAL SERVICES

CSC’s Social and Community Services programs were the first services established by CSC. Social Services provides in-depth, integrated, holistic, multi-sectoral case management assistance. Social Service staffs are cross-trained on all agency programs and services, community resources, and government benefits, in order to better address gaps in the County level provision of case management services. Social Services also provides many vital services to the community.

• Outstation Services - To ensure better access to government information and application processing, the Social Services Department regularly serves as an outstation to the Social Security Administration and the Department of Public Social Services.

• Consumer Services


"US Citizenship Form" Filling 華埠服務中心可免費幫您填寫申請入籍表格

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Get $75 CASH & Fitbit @ UCLA Stroke Prevention Research Study 

UCLA 招募志願者參與一個關於預防中風的研究小組! 參與者可收到總共價值$75 的現金和 Fitbit 計步機一個

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"Special Enrollment" Application for Covered California  

華埠服務中心可幫助您(加州公民)免費申請Covered California白卡或州政府醫療補助(Medi-Cal)的健康計劃! 

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ONE Phone Subsidy for either  Mobile Phone or Home Phone! 普濟電話優惠:手提和家中電話補助只可二選

有鑑於近日有多間電訊公司的銷售員在長者公寓、超級市場、十字街頭甚至政府部門外向長者派發免費手提電話,因此令長者失去家中電話的補助。華埠服務中心社會服務部職員提醒消費者:雖然為低收入人仕而設的普濟電話計劃已經提升至手提電話服務,但手提電話和家中電話的補助,只可以在兩者中選擇其中一項。如果選擇和啟動了手提電話,家中普濟電話的補助便會自動取消;即是說,你依然可使用家中的電話線,但會失去普濟的優惠。

目前加州普濟電話用户每個月只需付大約四至八元,但失去優惠後,每月將要支付大約二十多至三十多元。如果要還原使用家中電話線優惠,必須先取消手提電話,再向家居所屬電話公司重新申請普濟電話優惠。申請被批准,用户還需要支付十元手續費。

選擇手提電話還是家中電話的補助要視乎每個人或家庭的需要。若果家中電話已加入普濟電話的優惠計劃而且希望繼續享有的話;切記在同一居位單位的家庭成員也不能再領取免費手提電話,以免家中電話的優惠被取消。

華埠服務中心是加州公共事業委員會 (CPUC) 資助的多種語言電訊教育及輔助計劃 (TEAM) 的合作伙伴。該計劃提供電訊教育及申訴輔助予消費者。華埠服務中心職員會指導消費者如何閱讀電話單、如何防止及舉報電話服務被偷轉、如何避免逾期罰款、提示購買手提電話服務須知和指引消費者申訴的途徑。

如果消費者發現電話帳單有問題、需要幫忙解釋帳單或協助與電話公司及加州公共事業委員會溝通,請致電 (213) 808-1700與華埠服務中心社會服務部聯絡。


Social Service Department is participating in TEAM

(Telecommunications Education and Assistance in Multiple-languages) 

CSC is part of the TEAM (Telecommunications Education and Assistance in Multiple-languages) Collaborative, which is a program that is funded by California Public Utilities Commission. This program provides:

  1. Telecommunication educations
  2. Assistance with disputes to consumers.

Our Staff from Social Services Department provide education to consumers on:

  1. How to read their telephone bills 
  2. How to avoid late payment fees and disconnection
  3. Give out tips for buying cell phone service
  4. Instruct consumers where to file a complaint with their telephone company.

We also educate consumers how to enroll in the low income discount program called California LifeLine. There are 2-ways to qualify for this program. You may qualify either by Program-based or Income based.

  1. Program-based means you or another person in your household is enrolled in public assistance programs such as Med-Cal, LIHEAP, Supplemental Security Income, Cal-fresh and others. 
  2. Income-based, you may qualify the program if your annual total household gross income is at or less than these limits (effective : 6/1/2015 – 5/31/2016):
  • $25,700 for 1-2 members 
  • $29,900 for 3 members
  • $36,200 for 4 members and for each addition member, add $6,300

Our Staff from Social Services Department will assist consumer to communicate with the telephone company!

If you feel that you may have problems with your bill or you may need help explaining your bill, please call Social Service Department and schedule an appointment at (213) 808-1700.